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If you're not satisfied with our product, we accept returns within 14 days.
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100% Customer Support in the USA
Our customer support team responds within 24 hours, Monday to Saturday, 8 a.m. to 6 p.m.
Frequently Asked Questions
How many photos do I need to upload?
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You need to upload 12 photos (one for each month of 2026). Our customization tool will guide you to assign each photo to a specific month (January-December).
How do I customize the bottom name?
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Enter your desired text (e.g., names, quotes) in the "Custom bottom name #1" input box (max 100 characters). We’ll engrave it on the base (wooden frame/base style) in a clear, elegant font.
Does the LED light need batteries?
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No— it uses a built-in rechargeable battery (included) and comes with a USB charging cable. A full charge lasts ~8-10 hours of continuous use, or 2-3 weeks with daily use (1 hour per day).
What's the difference between the two sizes?
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- 6.7*8.3inch (17*21cm): Compact, ideal for desks/nightstands.
- 8.5*12inch (21*29cm): Larger display (BestSeller), perfect for living room shelves or as a centerpiece.
- 8.5*12inch (21*29cm): Larger display (BestSeller), perfect for living room shelves or as a centerpiece.
What’s included in the package?
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Each package includes: 1 custom 2026 photo calendar light box (with your photos & base engraving), 1 USB charging cable, and a gift box (ready for gifting).
How do I clean the light box?
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Wipe the acrylic surface with a soft, dry microfiber cloth (avoid water/cleaners). The wooden base can be cleaned with a dry cloth—do not soak it in liquid.
What if my photos are low-resolution?
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Our system will automatically check photo resolution. If images are too blurry, we’ll email you to request higher-quality versions before printing (to ensure clear, sharp displays).
What if I’m not satisfied with the product?
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We offer a 30-day money-back guarantee. If you’re unhappy with your calendar light box, contact our support team for a full refund (no return required for custom products).
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